Returns & Exchanges

At Earthquake, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Our streamlined process ensures that updating your wardrobe remains as effortless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized courier drop-off point and keep your tracking receipt until your refund or exchange is processed.